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FAQs

Where do the products that Sakura the Art of Living carry come from?  

Our products originate from independent artisans and prestigious kilns exclusively in Japan. We handpick these artists and discuss with them so that they understand our passions to introduce Japanese ceramics in the US. All of our products are genuinely made in Japan and not easily found in the US.

 

Where can I find out more about the history of ceramics in each area?  

We feature all of the ceramics under the "Story of Ceramics" link where you can read more about the specific ceramic. There is also a link for shopping for each area’s ceramics.  

 

Do you have any other products available?  

Yes, we do!  We post high demanded items on the online store but our contracted potteries often have many more items available.  Please drop us an email to inquire about the types of items you are looking for so that we will communicate with the artists to see if they have the items in stock or even can produce one for you.

 

What are some of the hallmarks of handcrafted ceramics?  

Handcrafted ceramics are unique pieces and no two pieces are exactly alike.  Subtle variations exist on each piece and these are part of what make handcrafted pieces authentic and appealing.  

 

Are ceramics dishwasher and microwave safe?  

Most of our products are NOT dishwasher and microwave safe unless noted in the product page due to the fine decorations and nature of the natural ceramic ware. Please follow the maintenance instructions in each product page. Your ceramics are like your children. It may be cumbersome once in a while but the more you polish the more it shines.

 

Do you charge sales tax?

Sales tax is automatically applied to your Sakura The Art of Living’s order in accordance with individual state regulations.  We are based in Virginia, and orders shipped within Virginia will be charged sales tax.

 

Do you ship internationally?

Yes, we do.  Please email us when you want the items to be shipped outside of the US. We will notify you the shipping charge based on the destination. Once you make a payment we will ship the items immediately. Please note that the import duties, taxes and charges are not included in the item price or the shipping charges.  These charges are the buyers’ responsibilities. Please check with your country’s customs office to determine what these additional costs will be prior to buying.

 

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